This policy explains how Forge Pilates (“we”, “us”, “our”) uses cookies and similar technologies on our website, and how you can manage your preferences.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the site function properly, remember your preferences, and give us insight into how the site is used.
2. How We Use Cookies
We use cookies to:
- Keep our website running smoothly (e.g. remembering your cookie preferences, enabling the booking widget to function);
- Show you our studio location via Google Maps;
- Display our live Google reviews;
- Understand how visitors use our website, so we can improve it;
- Support marketing and social media features, such as Instagram embeds, where used.
3. Types of Cookies We Use
We use Complianz, a cookie consent management tool, to automatically scan our website and keep this list current. Broadly, the cookies on our site fall into these categories:
Necessary cookies
Required for the website and booking system to work correctly (including remembering your cookie preferences). These can’t be switched off, as the site won’t function properly without them.
Statistics / analytics cookies
Help us understand how visitors use our site (e.g. via Google Analytics), so we can see which pages are popular and improve the experience.
Preferences cookies
Remember choices you’ve made on the site to give you a more personalised experience on return visits.
Marketing cookies
Set by services we embed on our site, such as social media platforms (e.g. Instagram), for advertising and content-sharing purposes.
For the exact, up-to-date list of individual cookies used on this site — including their name, provider, purpose, and expiry — see the live cookie table in our cookie consent settings, accessible via the “Cookie Settings” link in our website footer.
4. Third-Party Cookies
Some cookies on our site are set by third parties we work with, including:
- Google (Maps, Places, and Analytics)
- GymFlow (our class, event, and gift voucher booking and payment platform)
- Social platforms (e.g. Instagram, where embedded)
We don’t control these cookies directly — please refer to each provider’s own cookie/privacy policy for more detail.
5. Managing Cookies
When you first visit our site, our cookie consent banner (powered by Complianz) lets you accept or decline non-essential cookies, and choose your preferences by category. You can change your choice at any time via the “Cookie Settings” link in our website footer. You can also control cookies through your browser settings, including blocking or deleting them — though this may affect how parts of the site work, particularly the booking widget.
6. Changes to This Policy
We may update this policy from time to time to reflect changes in the cookies we use. Any changes will be posted on this page with an updated “last updated” date.
7. Contact Us
If you have any questions about our use of cookies, please contact us at becca@forgepilates.co.uk.